F.A.Q. Page

Common questions:

What is ElderSense?

ElderSense is service that helps customers find residential care facilities, memory care and assisted living centers that fit their needs. Similar to Hotels.com or an MLS system in real estate, it allows visitors to go online and search adult group homes and assisted living facilities. It allows searches filtered by location, price, and amenities with real time availability. Our service also allows visitors to see pictures and connect with the community or home directly.

What sets ElderSense apart from similar services?

ElderSense does not receive a placement fee when customers find a home through our services. This means we have no incentive to make sure customers select one location over another. ElderSense has real time availability and pricing, and the community’s phone numbers. of all communities. This means you can contact the communities directly and not a call center.

How does ElderSense generate revenue?

ElderSense lists all communities in your search area. In addition, communities that want to be featured at the top of the listing and have more information and photos displays about them pay a monthly fee. Being featured gives a location an extra page of information including pictures, over 70 data points, of additional information, and a contact-us button linking directly to the facility. Featured communities must undergo a three-step vetting process. Their licenses must be verified, a referral from a nationally licensed hospice, home-health, or mobile doctor is obtained, and the state health surveys of the location are checked for any deficiencies.

Which regions does ElderSense currently cover?

Arizona, Colorado, Nevada, Utah, Idaho, and Florida are currently covered. Any senior care community licensed by their respective state is listed in the database searchable by you on our site.

How do I search the ElderSense database?

You can find information about homes by using our search tool to access our community database. We have multiple filters that allow you to narrow your search based on location, community type, recreational options, price, pet allowance, and amenities such as housekeeping or laundry services. For an in-depth, step-by-step guide for how to use our search tools please click here [link to Search Tool guide].

Are there any programs that provide financial assistance for senior housing?

Those who are eligible can receive Medicare funding for a stay of up to hundred days of skilled nursing facility (SNF) per benefit period. Medicaid may also cover a stay in a nursing home if the person meets Medicaid guidelines. Eligibility for these programs is determined by state law and is generally based upon medical and financial necessity. To find out more please visit this website [https://www.hhs.gov/answers/medicare-and-medicaid/who-is-eligible-for-medicaid/index.html] by Health and Human services.

For seniors who do not need assisted living or skilled nursing services but who need financial assistance there is an alternative option. U.S. Department of Housing and Urban Development (HUD) has field offices where seniors who are eligible can apply for housing subsidies. Learn more at the HUD website. [ https://www.hud.gov/]

What different types of communities are there?

There are several different types of communities that cater to the needs of seniors. There are ‘Nursing Homes’ (skilled nursing), ‘Assisted Living Communities’, ‘Continual Care Retirement Communities’, ‘Rehabilitation Centers’ and ‘Memory Care Facilities’.

What is a Nursing Home?

A Nursing Home, also known as ‘Skilled Nursing’, is a location that handles people with medical conditions that require immediate care, such as being on dialysis, or having chronic heart problems.

What is an Assisted Living Community?

Assisted Living Communities generally provide three meals a day, help with walking and getting out bed, bathing and dressing. They also provide transport to medical appointments, entertainment, and stores. Many locations offer group activities and other amenities.

Assisted living communities are divided into two groups. Large communities such as Brookdale, Watermark, Milestone, or Sunrise communities are called ‘Assisted Living Centers’. Smaller residential assisted living homes with around fifteen or fewer beds are called ‘Residential Care Homes’, ‘Adult Group Homes’ or ‘Board and Care’ depending on the region.

What is a Continual Care Retirement Community?

A Continual Care Retirement Community provides individual care until the end of the life of the resident, and usually has high-end amenities such as tennis or golf courses. Most provide skilled nursing options.

What is a Rehabilitation Center?

A Rehabilitation Center is type of temporary skilled nursing. Patients will leave the hospital and go into a Rehabilitation Center for 3-10 days, sometimes longer, before returning to an Assisted Living Community.

What is Memory Care?

Memory Care is a type of assisted living community that caters to individuals living with dementia or other forms of memory loss that require unique living arrangements. Usually families move a loved one into a Memory Care facility at a doctor’s suggestion, or when they are no longer able to handle a family member or spouse. If you want to learn more about conditions such as Alzheimer’s please click here .

Who are the caregivers?

Caregivers are people who are licensed to work in these communities to provide help and assistance to their residents. Each state has different laws governing how caregivers are licensed, if they need to be fingerprinted, how many class hours they need, and other requirements in order to work at a residential care home or assisted living community.

What options are there besides living in one of these communities?

Not everyone is suited for assisted living, or in need of skilled nursing. Two other common options are simply to stay at home, or to join an independent living community.

Aging in place, or staying at home, allows seniors to live in a familiar place, around people they already know. Housekeeping tasks can be managed by hiring in-home help. Certain changes can be made to the home to make it safer and more navigable for older individuals. However, this option is not ideal if the senior has severely restricted mobility or cannot easily maintain a social life and thus becomes isolated and depressed.

Independent living is a housing arrangement that usually includes apartment complexes, condominiums, and even free-standing homes with layouts and amenities that make them friendly to seniors. An independent living community is good for someone who requires minimal assistance in terms of personal care. They also make a good fit for someone who likes the idea of being able to easily socialize with persons their own age, or feels overwhelmed with maintenance tasks at their own home. However, if someone has a medical condition that requires around-the-clock attention then they might require further care.

For more information about these alternatives, please go to the following link.

Locations are featured with enhanced listings on ElderSense when they pay a monthly fee in order to have an extra page of information about their community. This includes pictures, over 70 data points about amenities and services offered, and a contract-us button with their contact information. In order to be featured a location must undergo a strict vetting process. Their licenses are verified with the state database. They are required to have a referral from a nationally licensed hospice, home-health service, or mobile doctor who vouches for the quality of the location. Finally, the state health surveys of the location are checked for any deficiencies.

As a Health Provider how can I utilize the services of ElderSense?

As a health provider you can use the database of ElderSense to provide elderly patients with options for a place to live that will suit their needs, whether it is a nursing home, assisted living or other kinds of communities.

As a Senior Housing Provider how can I utilize the services of ElderSense?

You can sign up to ElderSense by going to our contact page and clicking the “JOIN FREE” button on the top left. You can then contact us to find out about different options for featuring your location.

How can I contact ElderSense?

Call 855-756-8331, or email us through our contact page.

Who is ElderSense run by?

ElderSense was founded by P.K. Fields Reich who is the CEO of ElderSense. She conceived of the idea for the company after encountering the obstacles of finding the best care for her seriously ill parent who lived out of state. Information about P.K. and her team can be found on the about us page.

Does ElderSense collect private information?

We may collect you name, contact information including email address, demographic information such as postal code, preferences, and interests, and other information relevant to customer surveys and offers. We require this information to understand your needs and provide you with a better service. All information we collect is provided to us by you on forms you elect to fill out. We do not collect any information on you that you do not voluntarily give us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your email address to send you promotional information about third parties we think you may find interesting if you tell us that you wish to receive such information. You can find out more at our privacy page.

How can I stay up to date with the changes in ElderSense?

If you want to keep up to date with ElderSense you can sign up to our newsletter by going to the top-right of our frontpage where you will find “Newsletter Sign Up”. By clicking this you will see a drop-down menu where you can enter your name, email address and zip code in order to receive our monthly newsletter. You may also follow us through social media platforms such as Facebook, Twitter, or Pinterest.

How can I stop receiving newsletters from ElderSense?

If you no longer want to receive newsletters from ElderSense you can unsubscribe through the link the newsletter email.